Tenant guide

Documents and how the lease works

What to have ready, the steps from first contact to the keys, and answers to the most common questions — for residents in Portugal and for those arriving from abroad.

Required documents

What to prepare before booking.

Residents in Portugal

  • Valid Cartão de Cidadão
  • NIF (tax identification number)
  • Proof of current address
  • Proof of income (tax return and payslips)

Foreigners / expats

  • Valid passport
  • Portuguese NIF — if you don't have one yet, it can be requested at a tax office or through a fiscal representative before arrival
  • Proof of current address (in your home country)
  • Proof of income or company details (or an equivalent guarantee: employment contract, letter from the employer)

This list is a general guide for renting in Portugal. Proof of income is requested (tax return and payslips, or an equivalent guarantee for expatriates). Whether a guarantor is required isn't confirmed on this page yet — always confirm on WhatsApp before booking.

How it works

From the first message to the keys, in seven steps.

  1. 01

    Initial contact

    You message us on WhatsApp or by email asking about dates and availability. Reply within 24h.

  2. 02

    See the apartment live

    A free video call on WhatsApp, at your own pace — you walk through the apartment before deciding.

  3. 03

    Confirm dates and identity

    We confirm the period (1 to 11 months) and share the owner's NIF and ID, before any payment.

  4. 04

    Contract and deposit

    You sign the lease agreement and pay a 1-month deposit, before the keys are handed over.

  5. 05

    Check-in with photo inventory

    Keys handed over with dated photos of the apartment's condition — your guarantee that the deposit return is fair.

  6. 06

    Your stay

    Wi-Fi, air conditioning and a fully equipped kitchen ready to use from day one.

  7. 07

    Check-out

    A new photo inventory and deposit return, based on the same record from check-in.

Frequently asked questions

Documents, contract and deposit — in detail.

What documents do I need to have ready to book?

A valid ID document for the contract (Cartão de Cidadão for residents in Portugal, or a Passport for foreigners). We also recommend having your current address and, if applicable, proof of income or your company details ready — [TO CONFIRM] the exact details on WhatsApp before booking, since this requirement can vary case by case.

Do I need a Portuguese NIF to sign the contract?

It's common practice in Portugal to need a NIF for a rental contract. If you don't have one yet, it can be requested at a tax office or through a fiscal representative before arrival. [TO CONFIRM] this specific requirement on WhatsApp before booking.

Is proof of income required?

Yes. We ask for proof of income (tax return and payslips) or, for expatriates and foreign professionals, an equivalent guarantee (e.g. employment contract, letter from the employer).

Is a guarantor required?

[TO CONFIRM] — it hasn't been defined whether a guarantor is required. Ask on WhatsApp before booking.

How does the deposit work?

A 1-month deposit is requested, tied to the written lease agreement. The condition of the apartment is recorded with dated photos at check-in and check-out, so the return of the deposit is documented.

Do you accept foreign tenants / expats?

Yes. A valid passport is accepted for the contract. We recommend sorting out a Portuguese NIF in advance — ask us on WhatsApp for details on the process.

What's the minimum and maximum stay?

Stays from 1 to 11 months. Exact check-in and check-out dates are agreed by message.

Still have questions?

Ask directly on WhatsApp.

We reply within 24h, with real availability and the full terms.

Message on WhatsApp See the apartment