Is the minimum stay really 1 month?
Yes. We accept stays between 1 and 11 months. Exact check-in and check-out dates are arranged by message.
How much does it cost per month?
€2,400/month for stays of 1 to 3 months, €2,250/month for 4 to 6 months, and €2,100/month for 7 to 11 months — no surprises once the contract is signed.
What's included in the price?
High-speed Wi-Fi, air conditioning, a fully equipped kitchen, bed linens and towels, condo fees, and water/electricity/internet up to a reference value of €100 per month (normal use).
Are water and electricity included?
Yes, water, electricity and internet are included in the rent up to a reference value of €100 per month, for normal use. If consumption is much higher than average, the difference may be settled separately.
How does the deposit work?
A 1-month deposit is required, tied to the written lease agreement. The apartment's condition is recorded with dated photos at check-in and check-out, so the deposit return is documented rather than your word against ours.
Do I need to sign a contract?
Yes. The contract is signed by both parties before the keys are handed over, including the owner's tax ID.
Can I see the apartment before deciding?
Yes, at no cost. We do a WhatsApp video call at your own pace, so you can walk through the apartment in real time before you have to pay anything.
How do I know the owner is who they say they are?
The owner's tax ID and identification document are shared before any payment — you can (and should) ask for them without hesitation.
Is this a tourist rental (like Airbnb / short-term)?
No. It works as a traditional residential lease — with a written contract, a deposit, and a 1-month minimum stay — not as a per-night tourist booking.
What payment methods are available?
Bank transfer (recommended, no fees, SEPA/IBAN), PayPal/card (standard processor fees — link coming soon), and MB WAY (no fees, Portuguese accounts only, on request).
Does the building have an elevator?
No. The apartment is on the 3rd floor, with private access and no elevator.
Where exactly is the apartment?
Rua de São Bento da Vitória, 52, in Porto's UNESCO World Heritage historic centre, a few minutes' walk from Clérigos Tower, Jardim da Cordoaria and Porto Cathedral.
How do I get to the airport?
By metro (Line D to Trindade, then Line E), about 28 minutes to the Airport; or by bus 601/602, direct from Jardim da Cordoaria, ~3 minutes' walk away, from 5:30am to midnight. There's also the 3M night bus for early-morning arrivals or departures.
Do you accept pets?
[TO CONFIRM] — each case is considered individually. Ask us on WhatsApp before booking.
Can I host guests or more people during my stay?
[TO CONFIRM] — tell us about your specific situation on WhatsApp before booking.
Can you issue an invoice for tax or company purposes?
[TO CONFIRM] — if you need an invoice for your company or for tax purposes, confirm with us on WhatsApp before booking.
Can I extend my stay once I'm already there?
Talk to us in advance so we can confirm availability — an extension isn't automatically guaranteed, but we always try to accommodate when possible.
What documents do I need to have ready to book?
A valid ID document for the contract. We also recommend having your current address details and, if applicable, proof of income or your company's details — ask us for the exact requirements on WhatsApp.